1
Qualify & intake
Confirm commission / W-2 intent, roughly $500k–$2.5M, and willingness to share booking, payroll, and bank categories. You get a data checklist. We schedule 1:1 owner time — in person or hybrid — once exports land.
How It Works
Show up. Dig in. Leave a plan.
1:1 with the owner. Walk the floor when we can. Dig the numbers. Teach the structure. Hand you a simple plan to deploy — systems, Weekly Focus, monthly numbers, growth path — not a binder of vanity charts.
After You Write
Path to Week-1
01
You write
City, chairs, revenue band, what you need.
02
Fit reply
Derek confirms fit — or says no cleanly.
03
Data checklist
Booking, payroll, bank / P&L. Clear ask.
04
Week-1 start
Salon Review scheduled once exports land.
2
Visit & walk the floor
See the salon and the environment. Walk the stations. Feel the culture. Based in New Hampshire — in person in NH / New England when it helps; hybrid elsewhere. Practical suggestions come from what we see — not a remote-only dashboard dump.
3
Dig the numbers & systems
Costs, labor %, pricing architecture, growth-path gaps (promotions on feelings vs written criteria), what’s missing in the operating rhythm. Weekly Focus and how to share monthly staff numbers well. Help you quickly understand what’s going on.
4
Educate & simple deploy plan
Structure education — in the salon when it helps. Memo. Prioritized moves. You leave with an easy 90-day plan: systems, Weekly Focus, monthly numbers, pricing recommendations, growth path — not overwhelming, confusing, or messy.
5
Keep the rhythm (optional)
Monthly Ops, Full Salon Ops, Growth Paths, or Kim Lucas craft/training — only if they fit after the plan. Crisis support available as a secondary add-on when needed.
What You Bring
Exports beat screenshots.
Booker / Mindbody (or similar), Gusto / payroll, bank or P&L categories. Trailing twelve months preferred.
- BookingService revenue & tickets by stylist; retail if tracked.
- PayrollGross wages, burden, commission vs hourly, owner wages vs draws.
- Bank / P&LRent, utilities, backbar, card fees, owner distributions.
- PolicyCurrent commission deals, price list, growth / promotion rules.
EXAMPLE: Sample models use Harbor Cut Studio — a fictional salon. Your files stay in a client-named folder. We never mix another client’s numbers into yours.
Ready for the operating picture?
Salon Review is the default entry — in-person or hybrid. Fixed scope. Fixed fee. You leave with a plan.