Packages

One-time projects.
Or stay monthly.

Clear scope. Clear price. Suggested list for commission / W-2 salons roughly $500k–$2.5M. Derek confirms fit and quote — no live self-booking on this site.

Chairward’s AI-assisted Salon Ops is a staple: cutting-edge AI integration with real results. We set it up so you stay ahead — clear, simple path to manage it.

Based in New Hampshire. Salon Review is in-person or hybrid — NH / New England when we can walk the floor; hybrid everywhere else.

Salon Ops

One operating system. Built in the right sequence.

Build out the owner’s whole Salon Ops — systems, Weekly Focus, monthly numbers, growth paths, cost monitoring, and leadership direction.

AI is a staple — not an add-on. Cutting-edge AI integration with real results. We set everything up so you get ahead of the competition — clear, simple path to manage. Platform monthly fee is billed by the provider (third party), not through Chairward.

Not buried features. Not scary tech. Tooling specifics — once we’re working together. Not a floor-manager hire. Not booking software.

Cost clarity

What we look at.

Plain English. Short answers. Plus an AI-assisted ops path we install with you — so you can run it. Built into the packages below.

  • Service pricing

    Look at the menu. Smart levels where they help — or keep what you have when it works.

  • Promotion tiers

    Commission and promotion paths that make sense for full-time and part-time staff.

  • Hiring

    How and where to hire from — clear filters, not post-and-hope.

  • Culture

    A positive floor people want to stay on. Direction without drama.

  • Weak spots

    We name what’s soft. Then we have a clear fix. Confidence — not a sales pitch.

  • AI path

    Chairward’s AI-assisted Salon Ops — we set it up; clear path to manage. Platform monthly fee is third-party (provider-billed), not through Chairward.

One-time

Projects with a clear finish line.

Full Salon Ops installs everything. Salon Review gives the picture and a 90-day plan. Growth Paths fixes the ladder.

Most complete

Full Salon Ops

$4,500 suggested list

We touch every piece of the business — including the AI-assisted path.

Goal: Every ops piece installed and runnable — without living in the owner’s head.

Who it’s for: Owners still behind the chair who need the full operating system put in place. Not software. Not booking.

  • Full systems install: Weekly Focus cadence + break-room sheet template
  • Monthly staff number packs — real numbers the owner can share with the team well (not gut feel)
  • Cost watches for labor %, product, and overhead
  • Full pricing report — service menu read; smart levels where they help, or keep what works
  • Promotion & commission tiers that fit full-time and part-time — production gates, not vibes
  • Hiring clarity — how and where to find staff, with filters you can actually use
  • Culture read — a positive floor people want to stay on; direction without drama
  • Weak spots named with a clear fix — calm confidence, not a sales pitch
  • Leadership direction framework — what to say, what to watch, what to decide
  • Desk / team-lead playbooks — not left in one person’s head
  • AI staple: cutting-edge AI integration with real results — we set everything up; clear path to manage. The platform’s monthly fee is billed by the provider (third party), not through Chairward
  • Kim craft/training module when ticket or skill is the gap
  • Light website clarity notes when useful — Salon Ops first

Not included: Ongoing monthly cadence (that’s Monthly Ops). Standalone ladder workshop only (that’s Growth Paths). Software or booking systems.

Ask about Full Salon Ops
Default entry

Salon Review

$3,200 suggested list

Goal: One clear operating picture + a 90-day plan you can run Monday.

Who it’s for: Owners who need the diagnostic and plan first — before installing the full stack.

  • Floor walk / hybrid 1:1 with the owner (NH / New England in person when it helps; hybrid elsewhere)
  • Systems diagnostic — what’s in place, what’s missing
  • Cost review (labor, product, overhead)
  • Full pricing report — menu read; smart levels where they help, or keep what works
  • Promotion & commission gap check — tiers that fit full-time and part-time, not one-size vibes
  • Hiring & culture read — how/where to hire; what’s helping (or hurting) the floor
  • Weak spots named with a clear next step — confidence, not a pitch
  • Weekly Focus + how to share monthly staff numbers well (real numbers, not gut feel)
  • Prioritized memo + 90-day deploy plan
  • 60-minute readout (in person or call)

Not included: Installing the full stack (Weekly Focus templates live on the floor, desk playbooks, growth-path education, Kim craft) — that’s Full Salon Ops. Ongoing monthly cadence — that’s Monthly Ops.

Typical timeline: ~10–12 days from data land to readout. Standalone, or the path into Full Salon Ops.

Request a Salon Review
Workshop

Growth Paths

$1,500 suggested list

Goal: Promotion & commission tiers that work for full-time and part-time — tied to numbers, not vibes.

Who it’s for: Owners who still promote when someone “feels ready.” When the ladder, gates, or commission logic needs a clean working session.

  • 2-hour working session with the owner
  • Growth ladder with clear production gates people can actually hit
  • Promotion & commission tiers that make sense for full-time and part-time staff
  • Written promotion criteria — real promotions tied to numbers, not feelings
  • Commission logic tested against current P&L / owner share
  • One revision pass on written policy

Not included: Full salon systems install, Weekly Focus / number-pack setup, cost watches, or monthly retainership. Often attaches to Salon Review, Full Salon Ops, or month 1 of Monthly Ops.

Ask about Growth Paths

Monthly

Keep the rhythm running.

One-time work installs. Monthly Ops keeps reviews, Weekly Focus, number packs, and cost watch alive — without another hire on the schedule.

Ongoing

Monthly Ops

$1,800 / month suggested

A fraction of a full-time manager.

Goal: Keep the operating rhythm without a full-time manager hire.

The operating rhythm without another hire on the schedule. Consulting retainership — not a floor hire.

  • Stylist performance-review cadence tracked with you
  • Weekly Focus kept alive — one clear floor priority, week after week
  • Monthly staff number packs (KPIs — Key Performance Indicators) prepared so you share the scoreboard well — real numbers, not gut feel
  • Cost trend watch (labor %, product, overhead) — and menu/pricing notes when something drifts
  • Promotion & hiring checkpoints — FT/PT tiers stay fair; hire filters stay clear when chairs open
  • Culture pulse on direction calls — keep a positive floor without drama
  • Leadership direction calls — what to say, what to watch, what to decide
  • AI staple, monthly: keep the path clear — simple to manage, real results. Platform monthly fee is billed by the provider (third party), not through Chairward
  • Async Slack / email for operating questions

Not included: First-time full systems install (Full Salon Ops) or the entry diagnostic (Salon Review). AI platform subscription (provider-billed, third party). Not a floor-manager hire — we don’t manage your day-to-day floor.

Prerequisite: Salon Review completed (or equivalent prior model agreed).

Ask about Monthly Ops

Full Range

Modules you can add

Quieter than the main packages. Mix with core offers. Pricing scoped after a short fit call.

Ops rhythm

Weekly Focus

Break-room focus system — one clear weekly priority so the floor isn’t chasing every fire.

Scoreboard

Monthly staff number packs

How to share the scoreboard well — real numbers with staff, not gut feel.

People

Performance reviews & promotion paths

Production gates. Written criteria. Promotions tied to numbers — not vibes. Reviews that drive growth, not paperwork theater.

Economics

Cost monitoring

Labor, product, overhead — simple watches so leaks show up early.

Policy

Commission charts & ladders

Charts that work for their stylists. Production gates, caps, and owner-share tests.

Kim Lucas · Craft

Training & education

When: craft/skill is the gap — ticket and production lag behind training intent. Usually after Salon Review or with Full Salon Ops.
What: curriculum, stylist skill development, craft that supports the ticket — scoped as a module, not a surprise add-on.

Truth · secondary

Booth-vs-W2 tables

Side-by-side cost stacks when booth pressure shows up — math, not mythology. Available when needed; not the lead offer.

Crisis · secondary

Exit / succession guidance

When someone is leaving or you’re stepping back — handoff, refill, freeze, bridge pay. Add-on when the floor is on fire. ~$3,500 suggested.

Path

Review → Full → Monthly

See the picture. Install the system. Keep the monthly rhythm. Short path overview on Services.

Packaging Notes

How we usually sequence it

Salon Review

Default entry. Fixed fee. Or Review alone.

Full Salon Ops

Install everything — systems, growth path, Kim craft as needed.

Monthly Ops

Keep the performance cadence running.

Crisis add-on

Exit support only if you need it.

All prices are suggested list. Multi-location or messy data may carry a premium. Derek confirms every quote.

Exit / succession (secondary): ~$3,500 suggested when a stylist exit or succession is urgent. Not featured as a primary offer — ask if you need it.

FAQ

Straight answers.

The default entry. One clean operating picture: systems, costs, growth path, Weekly Focus, monthly staff numbers — plus a full pricing report with clear recommendations and a simple 90-day plan. Fixed scope. Fixed fee. In-person or hybrid.

Our most complete one-time project. We touch every piece of the business — systems, Weekly Focus, monthly staff numbers, pricing report with recommendations, costs, leadership, growth path with production gates (not vibes), cutting-edge AI as a staple (we set it up; clear path for you to run it and stay ahead), Kim craft when needed, light website notes. Not software or booking software. Often follows Salon Review.

No. Chairward is built for owners still behind the chair. We install rhythm you can run Monday — not another binder that needs a full-time ops hire.

Based in New Hampshire. We walk the floor in NH / New England when it helps. Hybrid everywhere else — 1:1 owner time, numbers dig, plan you can deploy.

Ongoing cadence after Salon Review: reviews, Weekly Focus, monthly staff number packs (the scoreboard — real numbers shared well), cost watch, leadership calls. A fraction of a full-time manager — the operating rhythm without another hire on the schedule. It’s a consulting retainership, not a floor hire.

When craft and training are the gap — skill that should show up on the ticket. Usually after Salon Review or alongside Full Salon Ops. Scoped as a module: curriculum, stylist development, craft → production.

No. You stay the owner. We install systems and keep the operating rhythm with you — direction, scoreboard, Weekly Focus — not someone managing your floor day to day. Monthly Ops is consulting retainership, not staffing.

Booking exports, payroll, bank or P&L categories, current commission / growth rules. Trailing twelve months preferred. You get a checklist after fit is confirmed.

Yes — and it’s a staple, not a sidebar. Chairward’s AI-assisted Salon Ops uses cutting-edge AI integration with real results so you stay ahead of the competition. We set everything up — Weekly Focus, monthly numbers, growth paths, systems — with a clear, simple path for you to manage it. How we wire it (and which tools) we share once we’re working together. The AI platform’s monthly fee is billed by the provider — not through Chairward. Not buried features. Not scary tech. Not a robot on your floor.

Yes. The AI platform that runs with your salon has its own monthly fee, billed by the provider — not through Chairward. Full Salon Ops sets it up with a clear, simple path to manage. How we wire it — once we're working together.

Yes — light recommendations when useful. Salon Ops is the core; the site is a side assist, not the main offer.

Most owners promote when someone “feels ready.” We write clear production gates and written criteria — tiers that make sense for full-time and part-time — so promotions are tied to real numbers, not vibes. Growth Paths is the dedicated workshop; the same idea shows up in Full Salon Ops and Salon Review.

A concrete deliverable inside Salon Review and Full Salon Ops: a read of your service menu / price architecture, plus clear recommendations. Smart levels where they help — or keep what you have when it works. Not a sales pitch — a written report you can act on. Built from your menu and your math.

Service pricing (look at the menu); promotion and commission tiers that fit full-time and part-time; how and where to hire; building a positive culture; weak spots named with a clear fix — plus cutting-edge AI integration as a staple — we set it up so you stay ahead, with a clear path to manage it. The AI platform’s monthly fee is third-party (provider-billed), not through Chairward. Folded into the packages — not a separate product. Not scary tech.

We help you share real numbers with staff well — a monthly scoreboard, not gut feel. Monthly Ops prepares the packs; Salon Review and Full Salon Ops set up how to run them.

Commission / W-2 hair salons roughly $500k–$2.5M who want systems and rhythm. Not for pure booth landlords, med spas, fluff-only buyers, or ultra-large chains with in-house finance.

Not sure which package?

Tell us where the salon is — systems, costs, growth path, Weekly Focus, monthly numbers, or owner still behind the chair. We’ll recommend Salon Review, Full Salon Ops, Monthly Ops, or a module mix.

Request a Salon Review