Services

See. Install. Keep the rhythm.

A short path for how Salon Ops connects. Full scopes and suggested prices live on Packages — this page is the sequence, not a second pricing wall.

Salon Ops

See it. Build it. Keep it.

Chairward builds the owner’s operating system, then keeps the rhythm if you want us monthly.

AI is a staple. Chairward’s AI-assisted Salon Ops — cutting-edge AI integration with real results. We set it up so you stay ahead, with a clear, simple path to manage it. Platform monthly fee is billed by the provider (third party), not through Chairward.

Direction and install support. Tooling specifics once we’re working together. Not scary tech.

1 · See

Salon Review

2 · Install

Full Salon Ops + growth path

3 · Craft

Kim Lucas training (when needed)

4 · Keep

Monthly Ops

Stage 1

Salon Review

One clean operating picture — systems, costs, pricing report, promotion tiers (FT & PT), hiring & culture, Weekly Focus, monthly numbers — and a 90-day plan. Default entry.

In-person or hybrid. Details & price on Packages.

Stage 2 · Install

Full Salon Ops

We touch every piece of the business.

For owners still behind the chair who need Full Salon Ops put in place — including cutting-edge AI as a staple, Weekly Focus, number packs, pricing report, FT/PT promotion tiers, hiring & culture clarity, cost watch.

Often follows Salon Review. See Packages.

Stage 3 · Kim

Training & craft

When: craft/skill is the gap. What: curriculum and stylist development so skill shows up on the ticket — usually after Salon Review or with Full Salon Ops.

Scoped module. More on Packages and About.

Stage 4

Monthly Ops

Consulting retainership — not a floor hire.

Keep reviews, Weekly Focus, monthly staff number packs (the scoreboard), cost watch, hiring & culture checkpoints, and leadership calls going while you stay behind the chair.

Prerequisite: Salon Review (or agreed model). Pricing on Packages.

See Packages & Pricing

How We Work

On the floor. Plan you can deploy.

Derek owns systems, costs, and the performance rhythm. Kim owns craft and training. Together: help you understand what’s going on — then leave with an easy plan, not overwhelm.

  • 1:1 with the ownerPeer time — not a remote dashboard dump.
  • Visit & see the environmentWalk the floor. Feel the culture.
  • Numbers + practical suggestionsFrom what we see and what the P&L says.
  • Simple Monday planClear. Deployable. Not messy.

Tell us where you are on the path.

Need the picture? Full Salon Ops? Monthly Ops? We’ll match the stage — and show up for the floor when it helps.

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